Shipping Policy

At Crush Surprise, we offer local delivery services only. By placing an order on our website, the customer acknowledges and agrees to the terms outlined in this Shipping Policy.

Delivery Area

We currently deliver exclusively within the following areas:

• Miami-Dade County, Florida
• Broward County, Florida

Orders placed with delivery addresses outside these areas will not be fulfilled.

Customer Responsibility

By completing a purchase, the customer confirms that:

• The delivery address is located within Miami-Dade or Broward County
• The provided address details are accurate and complete

Crush Surprise is not responsible for failed deliveries caused by incorrect or incomplete address information.

Delivery Scheduling

Delivery dates and time windows are selected by the customer during checkout and are subject to availability.

While we make every effort to deliver within the selected time frame, delivery times are estimates and may be affected by traffic, weather, or other unforeseen circumstances.

Failed Deliveries

If a delivery cannot be completed due to:

• Incorrect address
• Recipient unavailability
• Restricted access to the delivery location

The order will be considered fulfilled, and no refunds will be issued.

Policy Acceptance

By placing an order on our website, the customer confirms that they have read, understood, and agreed to this Shipping Policy.

Policy Updates

This Shipping Policy may be updated at any time. Changes will be effective immediately upon publication on this website.